Privacy Policy, Guidelines, Terms and Conditions for SMS Text and Email Communications

Welcome to our Policy and Guidelines page. We are committed to ensuring your privacy and providing a seamless communication experience. Please review the following policies regarding SMS Text and Email communications to understand how we handle your information and your rights.

SMS Text Communications Policy

1. Purpose of SMS Text Communications:
We use SMS text messaging to share important updates, reminders, and notifications relevant to your engagement with our services. Examples include appointment reminders, schedule changes, or emergency alerts.

2. Opt-In Policy:

• To receive SMS messages, you must provide explicit consent by opting in. Opting in can be done by:

  • Submitting your mobile phone number through our designated forms.

  • Responding to an initial SMS message with a keyword such as “YES” or “AGREE.”

3. Opt-Out Policy:

• You may opt out of SMS communications at any time by:

  • Replying to any message with the word “STOP.”

  • Contacting us directly via email or phone to request removal from the SMS list.

  • Once opted out, you will no longer receive SMS messages unless you explicitly re-opt-in.

4. Data Usage and Privacy:

• We will never share your mobile number with third parties without your consent.

• SMS data may be stored securely to comply with legal and operational requirements.

5. Fees:
Standard text messaging rates as determined by your mobile carrier may apply.

Email Communications Policy

1. Purpose of Email Communications:
Email is our primary channel for delivering detailed updates, important notifications, newsletters, and promotional content related to our services.

2. Opt-In Policy:

• You will be added to our email list only after providing explicit consent. Consent can be provided by:

  • Signing up on our website.

  • Indicating your preference during registration or through a written agreement.

3. Opt-Out Policy:

• You may opt out of email communications at any time by:

  • Clicking the “Unsubscribe” link found at the bottom of any email.

  • Contacting us directly with your request to be removed from the email list.

  • After opting out, you will only receive essential communications, such as billing notices or required updates.

4. Data Usage and Privacy:

• Your email address will never be sold or shared with unauthorized third parties.

• Emails are sent in compliance with relevant anti-spam laws, including CAN-SPAM regulations.

Terms and Conditions

1. Acceptance of Terms:
By using our SMS and email communication services, you agree to comply with and be bound by these terms and conditions. If you do not agree, please do not use our services.

2. Modification of Terms:
We reserve the right to modify these terms and conditions at any time. Any changes will be communicated through updates on our website or via email.

3. User Responsibilities:

• Ensure the contact information you provide is accurate and up-to-date.

• Refrain from sharing sensitive or confidential information via SMS or email.

4. Service Limitations:
We are not responsible for message delivery delays or failures caused by factors beyond our control, including but not limited to technical issues or carrier restrictions.

5. Liability:
We are not liable for any damages arising from the use of our communication services, including but not limited to direct, indirect, incidental, or consequential damages.

6. Governing Law:
These terms and conditions are governed by the laws of the state in which Unlimited Potential NFP, Inc. operates.

Privacy Policy

1. Information Collection:
We collect personal information such as your name, email address, phone number, and other details you provide to us voluntarily. This information is used to enhance your experience and provide the services you have requested.

2. Use of Information:
Your information is used solely for communication purposes, including SMS and email notifications, updates, and promotional content. We do not sell or share your personal information with unauthorized third parties.

3. Data Protection:
We implement industry-standard security measures to safeguard your data. Access to your personal information is restricted to authorized personnel only.

4. Third-Party Services:
We may use trusted third-party providers to assist with communication services. These providers are required to adhere to strict data protection policies.

5. Your Rights:
You have the right to:

• Access your personal information.

• Request corrections or updates to your information.

• Withdraw consent for SMS or email communications at any time.

6. Contact Us:
For any questions or concerns regarding our privacy policy or to exercise your rights, please contact us:

• Email: Contact@unlimitedpotentialnfp.org

• Phone: 708-954-0123

7. Changes to the Privacy Policy:
We reserve the right to modify this privacy policy at any time. Changes will be posted on this page and communicated as needed.

General Guidelines

1. Accuracy of Information:
Ensure the information you provide is accurate to avoid miscommunication. Notify us promptly if your contact details change.

2. Responsible Communication:
Please do not share sensitive or confidential information via SMS or email. Contact us directly for secure communication channels.

3. Contacting Us:
For any questions or concerns about SMS or email communications, or to modify your preferences, please contact us via:

• Email: Contact@unlimitedpotentialnfp.org

• Phone: 708-954-0123

4. Changes to This Policy:
We reserve the right to update these policies at any time. Updates will be communicated through our website and email.